Privacy Policy

Welcome to “PXLCRS” (“we,” “us,” “our,” or the “Website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Website. By accessing or using our Website, you agree to the collection and use of your personal data in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

#1 Controller

“dinodes, obrt za usluge, vl. Dino Pros” (address: Gornje padine 1, 10090 Zagreb, Republic of Croatia) will be known as the “Controller” of the personal data you provide here. If you have any questions about how your information is used, or if you’d like to exercise any of your data protection rights, please contact us by email: info@pxlcrs.com

#2 Information We Collect and Purpose

We only collect personal data for the following purposes:

  • Improving the user experience on this website.
  • Preparing the quote and the invoice for the service.
  • Completing the service (creating the custom design/illustration/product you request).
  • Contacting you to discuss the work in progress and to send you the files.
  • Shipping you the finished physical product.

We will not collect any personal data from you that we do not need to provide this service to you.

#3 Data Collection for Browsing and Ordering

If you only browse this website, then we collect the information listed in the “Cookies” section of this page.

If you place an order through the website, we collect the following information:

Info we collect about you due to legal obligation (to prepare the quote and the invoice for the service):

  • First name
  • Last name
  • Billing address

Info we collect about you due to legitimate interest (to complete the service and to be able to contact you to discuss the work):

  • Shipping address
  • Email address
  • Instagram username (optional)

We process your billing and shipping information to comply with legal obligations, including accounting regulations, and to fulfill our contract with you for providing services or products.

Your personal data for invoicing will be stored for 11 years in compliance with Croatian law. Internal records of purchases will be stored securely for up to 10 years.

If you order a physical product, the recipient’s first name, last name, and shipping address will be shared with the Croatian Post (contact email: zastitaosobnihpodataka@posta.hr, web: www.posta.hr)

Important: Your data will never be used for marketing purposes without your permission. It is not going to be sold or shared with third parties, other than stated above.

#4 Cookies and 3rd Party Cookies

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

#5 Newsletter Subscription Policy

When you subscribe to our newsletter, we collect your email address solely for the purpose of sending you updates, special offers, and promotional content related to our products and services. We use MailerLite to manage our email subscriptions, ensuring your information is stored securely. We value your privacy and are committed to protecting your personal information. Your email address will not be shared, sold, or disclosed to any third parties without your explicit consent, except as required by law. You may unsubscribe from our newsletter at any time by following the instructions provided in each email.

#6 Consent

By consenting to this privacy notice, you are giving us permission to process your personal data specifically for the purposes identified. You may withdraw your consent at any time by contacting us. However, this will not affect the legality of processing conducted before the withdrawal.

#7 Access and Complaints

If at any point you believe the information we process on you is incorrect, you can request to see this information and have it corrected or deleted from the database. If you wish to raise a complaint about how we have handled your personal data, you can contact us by email (info@pxlcrs.com) to have the matter investigated.

#8 Changes to This Privacy Policy

This Privacy Policy can be changed at any time by publishing the amended text on the website, and it takes effect immediately upon publication. Therefore, it is recommended that users be informed of the applicable privacy policy at the time of visiting the site.